Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times
We ship within the United States only.
- Expedited Shipping: 2-3 business days (if available)
Shipping is $3.95 per order, and free on all orders of $40 or more. The qualifying order total is calculated after any discounts are applied and before taxes.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your order directly through the carrier's website.
Shipping Delays
Occasionally, delays may occur due to weather, carrier issues, or high-volume periods. While we do our best to meet the estimated delivery times, we are not responsible for delays caused by the carrier. If your order has not arrived within 10 business days of shipping, please contact us at hello@visionarypet.com.